Refund policy

✅ Exchanges & Returns

• Exchanges or refunds are accepted within [14] days of purchase.
• Items must be unused, unwashed, and in original condition with tags and receipt.
• Sale or discounted items are non‑refundable.

🔁 Exchanges

• Exchanges are allowed for size or color only, subject to availability.
• If the item is unavailable, a store credit or refund will be offered.
• Shipping fees are paid by the customer unless the item is defective.

💳 Refunds

• Approved refunds are made to the original payment method.
• Processing may take [10 business days].
• Shipping fees are non‑refundable.

❌ No Exchange or Refund For

• Used or damaged items (unless defective).
• Items without tags or proof of purchase.
• Customized or hygiene‑sensitive items.

🚨 Defective or Wrong Item

• Contact us within [3] days of receiving your order.
• Send your order number and clear photos.
• We will replace the item or issue a refund at no cost.

📲 Contact Us

For exchange or refund requests, message us on [Instagram / Email].